From 300 Requests to 7 Development Themes

As the first product designer at a seed-stage startup, I organized nearly 300 customer requests alongside ideas from leadership, engineering, sales, and support, then shaped them into a one-year development roadmap.

For daily reporting, one of the prioritized themes, I defined the MVP and its development phases.

Role
Project Lead / Lead Product Designer
Team
CEO / CTO / Engineers / Sales / Support — 9-person seed startup
Roadmap
June–August 2023
Product
2022–2025
Scope
Product Management / Roadmapping / MVP Definition
Figma roadmap organizing seven development themes, including cross-organization collaboration, permissions, display settings, daily reports, and field registration
  1. Raw requests~300
  2. Opportunity areas16
  3. MVP candidates9
  4. Development themes7
  5. Released in 4 months2features

Context

Development priorities were unclear

Reposaku had a long-term vision to create an unmanned farm in Hokkaido, but no clear near-term development sequence for moving toward it.

The CEO, CTO, engineering, sales, and support teams each had different ideas, while nearly 300 customer requests had accumulated. Responding to individual requests based only on urgency or the loudest voice would scatter development resources and postpone the data foundation needed for future analysis and automation.

I led the roadmap process to compare customer requests and departmental ideas at the same level of detail and decide where the company should invest.

Decision 1 — Roadmap

Where should we invest first?

Structure

Bring scattered requests onto a shared evaluation framework

Customer requests and departmental ideas ranged from “data infrastructure” to “a more convenient screen” and “support workload.” Their differing levels of detail made direct comparison impossible.

I grouped nearly 300 requests into 16 opportunity areas, then documented the target users, operational change, business impact, required data, and development and operational effort in a consistent format.

Board organizing nearly 300 customer requests and internal ideas around three themes: future data use, progress visibility, and reduced support workload
Organized nearly 300 scattered customer requests and internal ideas around three themes to align on priorities

Evaluation

Map the relationship between the long-term vision, jobs, and features

I placed the long-term vision—the business’s north star—at the top, followed by the jobs customers wanted to accomplish and the features that could enable them. Comparing ideas by the outcome they should create rather than by feature name made it possible to combine or remove proposals with similar goals.

Structure mapping the relationship between the long-term vision, customer jobs, enabling features, and year-by-year UI
Blurred structural diagram mapping development themes to business outcomes

Convergence

Select 7 development themes from 9 MVP candidates

I made nine ideas tangible through lightweight prototypes so we could assess use cases, operational burden, and implementation effort. Reviews with the CEO and CTO, together with customer interviews, shaped seven development themes and their priorities into a roadmap.

The CEO and CTO made the final investment decisions, and the seven selected themes were incorporated into the overall roadmap.

Full view of the working board that made nine MVP candidates tangible, removed two, and converged on seven development themes
Seven development themes and a lightweight prototype for each

Decision 2 — Daily Report

Define the MVP for a priority theme

Redefinition

Define the requirements

Among the seven themes, daily reporting became the highest priority as the foundation for generating the data required for future automation.

Analysis and automation require data that is both accurate and complete

Working board defining the daily reporting direction and MVP requirements for Asahidake

01 Discovery

Clarify the problem through field observation

Context

I spent time in an agricultural company’s office and observed the real daily reporting workflow of sixteen farmers.

Daily reporting was not the farmers’ core work, and after a full day in the field there was little motivation to spend time creating an accurate record. Reports therefore varied in detail, contained inconsistencies, and were sometimes never submitted.

Insight

Digitizing paper alone would not produce accurate, complete data

Observed

  • Workers reconstructed the day from memory
  • Each person rounded time differently
  • Reports were frequently missing, with no easy way to identify the gaps
  • Workers repeatedly said things like “This is a pain” and “I don’t remember”

Options

Explore ways to reduce input and help everyone submit complete reports

To make input as effortless as possible, I explored a wide range of approaches, including LINE-based and voice-input interfaces.

Working board mapping the day’s experience and screen flow from arrival and device setup through fieldwork and daily report submission

Product Roadmap

Turn 100+ requests into an experience that meets the requirements

The earlier version of daily reporting had accumulated more than one hundred improvement requests from inside and outside the company.

I organized those requests and designed an experience that everyone in the field could realistically use while producing accurate, complete data.

Together with the CEO, CTO, and customer success team, I divided the requirements into phases and set priorities so the business could grow step by step.

Phase 1: Low-effort input and easy onboarding

Create and submit a daily report on a phone using GPS data.

Phase 1.1: Make it operational

Add submission status, proxy submission, corrections, help, and the details required for daily operations.

Phase 2: Make the data valuable

Raise data quality to support aggregation, CSV exports, billing, analysis, and new industries.

02 Concept

The system drafts automatically; people only review and submit

Reposaku captures GPS data showing who used which vehicle, where they went, and what work they performed—the information required for a daily report. I designed a simple experience in which the system generates a draft from that data and farmers only need to review and approve it.

Daily report screen for reviewing task suggestions generated from location data
Generate the day’s task suggestions from location and time
Interface for splitting a GPS log into multiple tasks while reviewing location and speed
Split and correct task groups using location, speed, and time

03 Product Structure

Turn field exceptions into a structure that works across industries

I treated exceptions as signals for a shared structure that could support different operations, not as one-off features to add.

Multiple people can share one vehicle

Logs are not fixed to one person; workers select their own activity from company-wide data.

Some days have no GPS data

Office and maintenance work can be submitted manually through the same flow used on GPS-recorded days.

IMPACT

Set the basis for investment decisions and the MVP boundary, turning daily reports into a business data foundation

The CEO and CTO made the final investment decisions. I turned nearly 300 requests into comparable options, defined the overall roadmap, and set the MVP for daily reporting as a priority theme.

Decision 1 — Roadmap

Turn nearly 300 requests into 7 development themes and an execution sequence

We selected seven development themes from sixteen opportunity areas and aligned on their execution sequence. The top two themes were released within four months of completing the roadmap.This shifted the conversation from responding to requests toward making company-wide investment decisions.

Decision 2 — Daily Report MVP

入力負荷を抑え、分析に使える日報データの基盤へ

GPSログから自動生成することで、記憶や時間の丸めに依存していた日報を、記録された事実を確認・修正する業務へ変えた。

「車両を使う現場が、位置と時間から作業記録を作る」という共通構造として設計したため、ごみ収集や除雪など、車両を使う他業種への展開を可能にした